Follow

Terms of Use

Please follow the link:

https://puzzlestore.ximad.com/static/docs/terms-en.html

Comments

  • Avatar
    Pamcassell

    How do I restore my past packs? Can't seem to get them back into the computer system.

  • Avatar
    Sdunston

    How do I get back onto the app? I am getting an error code.

  • Avatar
    Magic Puzzles Support Team
  • Avatar
    Jerryvidmar

    I want to know when i get my unlimited puzzles back. I put a request in November.

  • Avatar
    Jerryvidmar

    I am still waiting for my unlimited to be put back my computer. If I pay $7.99 i can get it back but i thought pay $199.00. That was all I was going to pay. Please answer me soon or pay me back $199.00 because i am not getting what i paid for right.

  • Avatar
    Chris F Hoare

    2nd Request: Got new laptop, unable to get Magic Jigsaw Puzzle to get my game back with my level updated. I paid for this game in 2014. chrisfhoare@gmail.com

  • Avatar
    Magic Puzzles Support Team

    Dear Chris, you need to use the same Microsoft and Facebook accounts and log in with the same details you used to register on the first Windows device.
    Unfortunately started, downloaded from Feed and created puzzles can't be transferred.
    To restore your purchases please follow the instructions:
    https://win8puzzlessupport.zendesk.com/hc/en-us/articles/202125858-How-to-restore-a-deleted-pack-

  • Avatar
    Vhil46

    For some reason my Jigsaw program quit working. I uninstalled it and finally got it back on, but I don't have any of the many puzzle packs I bought, plus, I didn't have the ads on the left side. Is there a way to get back to my old puzzle packs?? Sure would love to have them back. I play every day for a couple hours. Help please.

    Sherron Vreugdenhil

Powered by Zendesk