F.A.Q. Magic Puzzles

What to do if ads can't be closed/don't fit the screen?

Please try to do the following: press Ctrl key on the keyboard of your device and at the same time scroll a mouse wheel to adjust the scale of the screen so that the ad window fit and X option will be available to you.

Comments

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    dwilson-tsv

    This started happening a few weeks ago and your suggestion doesn't work and all I can do is close the app window completely.

    When I re-open if I'm lucky I can get it showing properly if I go to another puzzle but it may work only once or twice. Last week I had 3 partially completed puzzles because if I left them I couldn't get back in due to the ad issue.

    This is becoming extremely annoying and when will it be fixed!

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    Sandy Landers

    I also have trouble with the ad freezing the program but it happened when I tried to do the card flip. And yes it is really annoying.

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    Normclark1942

    Magic Jigsaw Puzzles is currently not available in your account. Here’s the error code, in case you need it: 0x803F8001

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    Apoohella

    Why when I play second puzzle on the calendar puzzles, does it cost 100 coins? I used to have to watch a video/ and! I'm losing coins faster then I can make them!!

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    Roxy Arenas

    Thanks for tour help. I was ablw ti closet ads. I really love this application

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    Bill Giles

    I am unable to close the Ads to play various puzzle including the daily puzzle. When the Ads cannot be closed the game locks up and has to be closed and reopened. Very annoying since we cannot play the games we really enjoy.

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    Dawn Schenk

    Having trouble with closing out ads and to collect rewards then screen freeze

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    George Hoehl

    I use to be able to adjust my screen size to get the "X" to appear. Now my screen does not change. I am assuming it is a setting in option that I have not found.

  • Avatar
    George Hoehl

    Your solution of CTRL + scroll mouse key did work. One caution I would include is to check the mouse battery. I normally do not use my mouse in favor of my touch pad.

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