F.A.Q. Magic Puzzles

Availability on other platforms (OS)

The Magic Jigsaw Puzzles app is available on Android, Amazon, Windows 10/11, and Facebook.

Download the app on:

Apple App Store
Amazon App Store

Google Play Store

Windows Store

Facebook Games

 

Comments

  • Avatar
    ivan tingley

    why can I not recover all my purchases, I have now got my husbands old computer please help me thanks jo

  • Avatar
    Thomas Phillips

    how do I get puzzles I paid for onto my other devices

  • Avatar
    Tj10053

    it's 8:12 AM PDT on April 1st and the April puzzles of the day are not available yet -- when will they be available for download?

  • Avatar
    Tj10053

    it's 8:12 AM PDT on April 1st and the April puzzles of the day are not available yet -- when will they be available for download?

  • Avatar
    Tj10053

    I see the April puzzles posted now - thank you!

  • Avatar
    Brian Suter-Comins

    How can I combine my puzzle packs on both my laptop and tablet

  • Avatar
    Ggadrienne

    I accidentally deleted my Magic Puzzles. This has now been reinstated but I cannot access all my classic puzzles that I have purchased. How do I do this?

  • Avatar
    P Fjelstad

    My computer crashed so I had to get a new one. When I installed my Magic Puzzles I lost all my pictures that I purchased. How do I get those back. I had a lot., hundreds. Please answer as soon as possible. Thank you. Peggy

  • Avatar
    Judy Whitaker

    sometimes my puzzles will not open and sometimes it freezes up and it goes back to my apps. What can I do.

  • Avatar
    Jjlease68

    my magic puzzle suddenly in the middle of a puzzle will shut down with no warning.

  • Avatar
    sue stanley

    I can not get any deleted packs or newly purchase ones to comples a down load. I have left the down loads individually run for 2 or more days and nights they never complete nor do and of the packs load. They do show in my account. How can I have access to them.

  • Avatar
    Tricher51

    I do not have a started puzzle section and when trying to open a downloaded puzzle it asks me for $2.99

  • Avatar
    Butch ODell

    how do I get my purchased puzzles on another computer in my home?

  • Avatar
    Pni2rims

    my puzzles keep freezing up while playing

  • Avatar
    Terri Slavings

    Is there any way to sync Magic Puzzles on my laptop and my phone? It's inconvenient having two different accounts.

  • Avatar
    Roslyn Keep

    My problem is the same as the last person. Can I sync Magic Puzzles (which I've been playing for several years) on my iPad, and my laptop which has Windows 10?

  • Avatar
    Barbara Messinger

    I paid for Keep Smiling and Cocktail Time but am unable to get them to download.

  • Avatar
    Mary Tennyson

    How do I get to puzzles I have paid for and started on my other device...

  • Avatar
    Hagrieve

    stopped being able to access November puzzles; they were previously downloaded and were accessible. receive message:"server error"; this is second time this has happened.

Powered by Zendesk